Des Alpes Hotel - Lucerne

Des Alpes Hotel - Lucerne

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From  $257

Des Alpes Reviews

Guest reviews are submitted by our customers after their stay at Des Alpes

Guest reviews

• Des Alpes Hotel - Lucerne
  Couple

  7.810

  The location is very good. U can book the room face to Kapellbrucke. The view is very nice!!!

• Des Alpes Hotel - Lucerne
  Family with children

  4.210

  The only advantage is the proximity to the city and view of chapel bridge.

  We booked for 2 riverview triple room for 2 nights. We were given 2 rooms of different dimensions and facilities even though we were charged the same for both rooms. Breakfast is just basic. Maintenance is poor. The sink was clogged in one room and there was no cooling in the minibar in the other.There is no a/c, however a table fan was provided. Since it was very hot and humid in August we had to open the windows only to invite wasps and bees.

• Des Alpes Hotel - Lucerne
  Single

  4.610

  The location is convenient for all activities in Luzern.

  This hotel is extremely overpriced. For about $170 per night, I was put in a tiny, claustrophobia-inducing attic room that was smaller than most university dorm rooms. A hotel's first priority should be to provide a comfortable place to rest. The mattress was simply unacceptable. The carpeting throughout the hotel and especially in my room was heavily worn and poorly maintained. Because my room was right below the seemingly uninsulated roof, the room got extremely warm and stuffy which could only be alleviated a little by opening the small window and turning the fan on high. The breakfast consisted of very ordinary bakery and deli goods, and canned fruit cocktail. All of these issues draw me to conclude that the hotel is more interested in maximizing profit rather than providing a high quality service to travellers.

• Des Alpes Hotel - Lucerne
  Older travelers

  8.210

  The position of this hotel is very good. One feels secure as the key system works well. The breakfast was great.

• Des Alpes Hotel - Lucerne
  Older travelers

  9.610

  The location was great! The staff was very helpful with storing our bags when we got there before check-in and after we checked out.

  The floor boards in the room were very squeaky and the motion censored light in the bathroom made it impossible to use the bathroom in the middle of the night without waking up my husband.

• Des Alpes Hotel - Lucerne
  Couple

  4.210

  terrible hotel. no service. run down building and the room is shut. check-out at 1100 AM very inconvenient . All this for the outrageously high price of 195 SF. terrible value for the money.

  I liked nothing except the location. otherwise the hotel is terrible and so is the service. I will never stay there again.

• Des Alpes Hotel - Lucerne
  Group of friends

  6.610

  We were very disappointed in the quality of many of the staff at Hotel Des Alpes. Most were unhelpful and unfriendly. While the rooms and food were fine for the cost, I would not recommend this hotel and would certainly not return.

• Des Alpes Hotel - Lucerne
  Older travelers

  6.610

  Beautiful view from our balcony

  Not easily accessable by car, and the parking they suggest is 2 chf per hour.

• Des Alpes Hotel - Lucerne
  Group of friends

  9.610

  I had a single room with a lake/river view on 3rd floor and it was just the right height to be away from any street noise while enjoying the views. The wireless internet worked flawlessly from my room throughout my stay. Breakfast on the hotel balcony was a treat with all the usual - yogurt, meats, cheeses, breads, juices. The location couldn't have been better - so close to the train station and easy to get to the buses.

• Des Alpes Hotel - Lucerne
  Family with children

  10.010

  The location can't be beat and the breakfast has very good variety. Very friendly staff and nice selection of room types.

• Des Alpes Hotel - Lucerne
  Single

  9.610

  Great location. If you travel by train it will take you about 7-10 minutes (on foot) to get from the railway station to the hotel. Walls of all rooms are painted with the views of Zurich )

• Des Alpes Hotel - Lucerne
  Couple

  5.410

  Proximity to old town centre. Iconic view towards Chapel Bridge.

  Room a little run down and in poor state of cleanliness, we found bugs crawling on bed. Breakfast lack of choices, not even on par with those in typical business hotel. Nearest parking facilities are 10 minutes away by walking and driving to the hotel through the pedestrian zone is not funny. Unless view is prime concern, we will not recommend this hotel especially to driver.

• Des Alpes Hotel - Lucerne
  Group of friends

  9.210

  We enjoyed it very much and its location is super!

  everything was great! maybe you can reserve more tabels outside for hotel guests.

• Des Alpes Hotel - Lucerne
  Couple

  6.210

  The Location and the WiFi reception were excellent

  I think this hotel is a bit over priced. The interia is poor, we had to ask for very obvious services

• Des Alpes Hotel - Lucerne
  Family with children

  8.210

  The view from room overlooking the lake and bridge is awesome.

  Morning cleanup could be more complete. For example, cups are not cleaned.